PAYMENT OPTIONS

We have several ways for you to pay your bill: we accept cash, check, money order, and Visa or MasterCard.

PLEASE PAY PROMPTLY

Nobody likes disruption of their electric service. Please be prompt with your payment each month. If your payment is delinquent and is not paid by the delinquent due date, we will be forced to disconnect your service, resulting in further service charges. Once disconnected, the current bill, past due bill, deposit (based on credit history), and collection fees must be paid before service will be restored.

If your check(s) is returned from the bank, there will be a fee and the service may be disconnected immediately.

TO PAY YOUR BILL IN PERSON OR BY MAIL

You may pay your bill at our office during regular business hours (7:30 a.m. to 4:00 p.m.) at 350 Wedcor Avenue in Wabash or 4563 E Markle Rd. in Markle (located on US 224, West of I-69).

You may also drop off your payment before or after hours at the night deposit box outside our offices.

If you wish to mail your payment, please send it to:  P.O. Box 605 Markle, IN 46770-0605

TO PAY YOUR BILL ONLINE

Heartland REMC offers Online Bill Payment. You may choose to pay your bill online every month, or set-up recurring payments from your VISA or MASTERCARD. Once you have signed up for recurring payments, you will receive your statement each month with “RECURRING PAYMENT DO NOT PAY” across it. The recurring payment will be processed from your VISA or MASTERCARD on the due date except when the date falls on a holiday or weekend.  The payment is then processed the next business day after the holiday or weekend.

**If you are currently disconnected for non-payment, Online Bill Pay will NOT ensure reconnection.  Please call our office.

LEVELIZED BILLING PAYMENTS

Heartland REMC offers a Levelized Billing Plan to members who have been with us for 12 months or more based on a payment history review. The Plan calculates your monthly bill using a rolling 12-month average of your electricity usage, which helps smooth out seasonal fluctuations.

  • Your bill may vary slightly from month to month, but the fluctuations will be minimal and help balance your costs throughout the year.

The Levelized Billing Plan is designed to provide more predictable bills during both high-usage months (like hot summers and cold winters) and off-peak months so you can better manage your household budget.

For more information or to see if Levelized Billing is right for you, email us at Billing@heartlandremc.com.

RECURRING ELECTRONIC UTILITY BILL PAYMENTS

You may pay your monthly electric bill using our Electronic Funds Transfer (EFT) option.  This program allows you to pay your bill directly from your bank account.  A one-time signed authorization from you is required to start the program.  You will continue to receive a monthly billing statement prior to the due date for your records.  Your account must go through a bill calculation process before the recurring payment can take place.   The bill will indicate the amount due with the notation: “Recurring Payment, DO NOT PAY.”    Remember:  Open your mailed or emailed bill upon receipt each month.  If the notation does not appear on your bill, you must send in your payment by the due date.

UNAUTHORIZED EFT LIABILITY:

As with all electronic payments, please review your bank or credit card statement carefully to confirm the accuracy of the EFT. If you suspect an unauthorized EFT has occurred, please contact your bank immediately.

Pay-AS-YOU-GO

Heartland REMC offers a Pay-As-You-Go program that allows members to prepay for their electricity usage. Members must open an account with a minimum initial credit balance of $50 and agree to be on the program for at least one year. The system reads the meters daily and deducts the appropriate charge from the account balance. Members receive immediate account alerts and notifications. The minimum payment amount is $20, and accounts with a $0 balance will be disconnected during business hours.

Full program details are available HERE. Members interested in Pay-As-You-Go should contact the office at 260-758-3155 to sign up.